These Donor Terms and Conditions (“Terms”) govern all charitable contributions, membership purchases, and donations made to Relief Alliance, a nonprofit charitable organization recognized as tax-exempt under Internal Revenue Code Section 501(c)(3) (“Relief Alliance,” “we,” “us,” or “our”). By making a donation or purchasing a membership package, you (“Donor,” “you,” or “member of the Relief Alliance Family”) agree to be bound by these Terms. If you do not agree, please do not proceed with your contribution.

1. Charitable Status and Tax Deductibility

Relief Alliance is a registered 501(c)(3) nonprofit organization. All eligible donations and membership package purchases are considered tax-deductible to the fullest extent permitted by law, unless otherwise stated.
Our Federal EIN is 99-5000564. Official receipts for tax purposes will be provided for all qualifying donations.

Donors are advised to consult with a qualified tax professional regarding the deductibility of their contributions, especially where goods or services are received in return.

2. Use of Donations

Donations made to Relief Alliance are used at the sole discretion of Relief Alliance to support our charitable mission and programs. This includes, but is not limited to, direct assistance to families, operational expenses, strategic partnerships, community events, and alliance member support programs.

Unless otherwise agreed in writing, all donations are unrestricted, and Relief Alliance reserves the right to allocate funds where they are most needed to further the organization’s exempt purpose.

3. Refund Policy

All donations and membership payments are considered final and nonrefundable. Exceptions may be granted in cases of clerical error or unauthorized transactions, provided such requests are made in writing within 14 days of the transaction date.

To request a refund under permitted circumstances, email us at info@reliefalliance.org with your full name, the date of the transaction, amount, and reason for your request.

4. Donor Information and Privacy

We are committed to protecting your privacy. Relief Alliance does not sell, rent, or trade donor personal information under any circumstances. Your name, contact details, donation history, and any other personal information will be kept confidential and used only for:

• Issuing receipts
• Providing tax documentation
• Recognizing your generosity (unless anonymity is requested)
• Communicating Relief Alliance initiatives, events, and updates

For a full understanding of how we collect, store, and use donor data, please refer to our Privacy Policy.

5. Recurring Contributions

Donors may elect to make recurring contributions. By choosing a recurring donation, you authorize Relief Alliance to automatically charge your payment method on the schedule selected.
You may cancel future recurring donations at any time by notifying us via email at info@reliefalliance.org, with a minimum of 5 business days before the next scheduled charge.

6. Membership Packages

Membership packages include access to various benefits and opportunities as described at the time of purchase. Relief Alliance reserves the right to modify or discontinue any benefits of membership, including but not limited to access to events, media opportunities, or partner services, at its discretion, without refund.

Membership dues are considered charitable contributions and are nonrefundable. Relief Alliance makes no guarantee of personal outcomes (e.g., awards, media appearances, recognitions) and such opportunities are contingent on eligibility, availability, and alignment with the organization’s mission.

7. Public Recognition and Consent

Unless otherwise requested in writing, donors and Relief Alliance Family members may be publicly acknowledged in donor rolls, reports, online content, or other promotional materials.

By donating or becoming a member, you grant Relief Alliance the right to use your name, likeness, testimonial, and any voluntarily submitted images or stories for promotional, media, and fundraising purposes. To opt out, email us at info@reliefalliance.org with the subject line “Privacy Opt-Out.”

8. Communications

By donating, you agree to receive communications from Relief Alliance, including updates, newsletters, and event invitations. You may unsubscribe at any time via the unsubscribe link in our emails or by emailing info@reliefalliance.org.

9. Limitation of Liability

To the fullest extent permitted by law, Relief Alliance shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your donation, membership, or participation in Relief Alliance activities. Your sole remedy for any dissatisfaction is to discontinue future donations or participation.

10. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws principles.
Any disputes arising out of or relating to these Terms shall be resolved exclusively in the state or federal courts located in Osceola County, Florida, and you hereby consent to the jurisdiction of such courts.

11. Changes to These Terms

Relief Alliance reserves the right to modify these Terms at any time. Updated versions will be posted on our website and effective immediately upon posting. Continued donations or participation after such changes shall constitute acceptance of the modified Terms.

12. Contact Us

For questions about these Terms, or to exercise any rights herein, please contact:

Relief Alliance

info@reliefalliance.org

603-918-3678

Thank you for becoming part of the Relief Alliance Family. Together, we create opportunities, elevate voices, and build real pathways to impact.