Effective Date: 07/03/2025
These Donor Terms and Conditions (“Terms”) govern all charitable contributions, membership purchases, and donations made to Relief Alliance, a nonprofit charitable organization recognized as tax-exempt under Internal Revenue Code Section 501(c)(3) (“Relief Alliance,” “we,” “us,” or “our”). By making a donation or purchasing a membership package, you (“Donor,” “you,” or “member of the Relief Alliance Family”) agree to be bound by these Terms. If you do not agree, please do not proceed with your contribution.
Relief Alliance is a registered 501(c)(3) nonprofit organization. All eligible donations and membership package purchases are considered tax-deductible to the fullest extent permitted by law, unless otherwise stated.
Our Federal EIN is 99-5000564. Official receipts for tax purposes will be provided for all qualifying donations.
Donors are advised to consult with a qualified tax professional regarding the deductibility of their contributions, especially where goods or services are received in return.
Donations made to Relief Alliance are used at the sole discretion of Relief Alliance to support our charitable mission and programs. This includes, but is not limited to, direct assistance to families, operational expenses, strategic partnerships, community events, and alliance member support programs.
Unless otherwise agreed in writing, all donations are unrestricted, and Relief Alliance reserves the right to allocate funds where they are most needed to further the organization’s exempt purpose.
All donations and membership payments are considered final and nonrefundable. Exceptions may be granted in cases of clerical error or unauthorized transactions, provided such requests are made in writing within 14 days of the transaction date.
To request a refund under permitted circumstances, email us at info@reliefalliance.org with your full name, the date of the transaction, amount, and reason for your request.
We are committed to protecting your privacy. Relief Alliance does not sell, rent, or trade donor personal information under any circumstances. Your name, contact details, donation history, and any other personal information will be kept confidential and used only for:
For a full understanding of how we collect, store, and use donor data, please refer to our Privacy Policy.
Donors may elect to make recurring contributions. By choosing a recurring donation, you authorize Relief Alliance to automatically charge your payment method on the schedule selected.
You may cancel future recurring donations at any time by notifying us via email at info@reliefalliance.org, with a minimum of 5 business days before the next scheduled charge.
Membership packages include access to various benefits and opportunities as described at the time of purchase. Relief Alliance reserves the right to modify or discontinue any benefits of membership, including but not limited to access to events, media opportunities, or partner services, at its discretion, without refund.
Membership dues are considered charitable contributions and are nonrefundable. Relief Alliance makes no guarantee of personal outcomes (e.g., awards, media appearances, recognitions) and such opportunities are contingent on eligibility, availability, and alignment with the organization’s mission.
Unless otherwise requested in writing, donors and Relief Alliance Family members may be publicly acknowledged in donor rolls, reports, online content, or other promotional materials.
By donating or becoming a member, you grant Relief Alliance the right to use your name, likeness, testimonial, and any voluntarily submitted images or stories for promotional, media, and fundraising purposes. To opt out, email us at info@reliefalliance.org with the subject line “Privacy Opt-Out.”
By donating, you agree to receive communications from Relief Alliance, including updates, newsletters, and event invitations. You may unsubscribe at any time via the unsubscribe link in our emails or by emailing info@reliefalliance.org.
To the fullest extent permitted by law, Relief Alliance shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your donation, membership, or participation in Relief Alliance activities. Your sole remedy for any dissatisfaction is to discontinue future donations or participation.
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws principles.
Any disputes arising out of or relating to these Terms shall be resolved exclusively in the state or federal courts located in Osceola County, Florida, and you hereby consent to the jurisdiction of such courts.
Relief Alliance reserves the right to modify these Terms at any time. Updated versions will be posted on our website and effective immediately upon posting. Continued donations or participation after such changes shall constitute acceptance of the modified Terms.
For questions about these Terms, or to exercise any rights herein, please contact:
Relief Alliance
603-918-3678
Thank you for becoming part of the Relief Alliance Family. Together, we create opportunities, elevate voices, and build real pathways to impact.
Be the Hope Someone Needs
Every hour you give helps provide food, shelter, and second chances to those fighting homelessness. Whether mentoring youth, distributing supplies, or using your skills behind the scenes, your time creates ripples of change.
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At Relief Alliance, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and protect personal information obtained through our website, events, communications, and any interaction with members, donors, and the general public. By using our services or submitting personal information to us, you agree to the terms of this Privacy Policy.
We consider all members and donors part of the Relief Alliance Family, and we honor your trust with transparency and responsibility.
We may collect the following types of personal information:
We use the personal information you provide for purposes including but not limited to:
Relief Alliance does not sell, rent, trade, or disclose personal information to third parties except in the following limited circumstances:
All shared information is limited to what is necessary and shared only with trusted partners under confidentiality or data protection agreements.
You have control over how we use and share your information:
Note: Even if you opt out of promotional emails, we may still send you non-promotional administrative messages related to your donations, membership, or legal obligations.
We take data security seriously. We implement appropriate technical and organizational safeguards to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. These measures include:
While no method of transmission over the Internet or electronic storage is 100% secure, we strive to use commercially reasonable means to protect your data.
Relief Alliance does not knowingly collect or solicit personal information from individuals under the age of 13 without verified parental consent. If we learn that we have inadvertently collected such information, we will delete it promptly. Parents or guardians who believe their child may have submitted personal information should contact us at info@reliefalliance.org.
Our website may use cookies, pixel tags, and similar technologies to enhance your experience and track user engagement. These tools help us analyze site traffic, customize content, and improve functionality.
You can control cookie settings through your browser preferences. However, disabling cookies may affect site performance and accessibility to certain features.
Our website and communications may contain links to third-party websites. Relief Alliance is not responsible for the privacy practices, content, or policies of those external sites. We encourage users to review the privacy policies of any third-party services they visit.
Relief Alliance reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.
If you have questions, requests, or concerns related to this Privacy Policy or our data practices, please contact:
Thank you for being part of the Relief Alliance Family. We honor your trust, and we are committed to safeguarding your privacy as we work together to build stronger futures for American families.