Effective Date: July 3, 2025

At Relief Alliance, we are committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and protect personal information obtained through our website, events, communications, and any interaction with members, donors, and the general public. By using our services or submitting personal information to us, you agree to the terms of this Privacy Policy.

We consider all members and donors part of the Relief Alliance Family, and we honor your trust with transparency and responsibility.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address
• Payment Information: Billing address and payment method (processed securely via third-party providers)
• Membership Details: Tier level, join date, activity participation, and preferences
• Donation History: Dates, amounts, and frequency of your contributions
• Demographic or Professional Information: As voluntarily provided (e.g., nonprofit affiliation, business title, social media handles, etc.)
• Communications: Emails, messages, testimonials, and media you submit voluntarily
• Usage Data: When you visit our website, we may collect anonymized technical data like browser type, IP address, referring pages, and session information via cookies or analytics tools

2. How We Use Your Information

We use the personal information you provide for purposes including but not limited to:

• Processing and acknowledging donations and memberships
• Providing receipts and tax documentation
• Delivering benefits and services associated with Relief Alliance membership
• Sending newsletters, updates, event invitations, and fundraising appeals
• Managing member profiles, media opportunities, and award nominations
• Publicly recognizing your support, unless anonymity is requested
• Complying with legal obligations and financial reporting standards
• Improving website functionality and communication effectiveness

3. How We Share Your Information

Relief Alliance does not sell, rent, trade, or disclose personal information to third parties except in the following limited circumstances:

• With authorized service providers (e.g., payment processors, CRM systems, email marketing platforms) who assist us in operations and agree to protect your information
• With partners or affiliates (e.g., event hosts, award committees, or red-carpet collaborators) strictly to facilitate opportunities you have chosen to engage with
• When required by law, subpoena, or court order
• To protect our legal rights, safety, or property, or those of others

All shared information is limited to what is necessary and shared only with trusted partners under confidentiality or data protection agreements.

4. Your Choices and Opt-Outs

You have control over how we use and share your information:

• You may opt out of email communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
• You may request to update, correct, or delete your personal information by emailing us at info@reliefalliance.org.
• You may request that we do not publicly recognize or display your name or likeness by submitting a privacy request in writing.

Note: Even if you opt out of promotional emails, we may still send you non-promotional administrative messages related to your donations, membership, or legal obligations.

5. Data Security

We take data security seriously. We implement appropriate technical and organizational safeguards to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. These measures include:

• Secure transmission of payment data via SSL encryption
• Access restrictions within internal systems
• Staff and volunteer training on privacy and confidentiality
• Partnering only with reputable third-party providers that meet security compliance standards

While no method of transmission over the Internet or electronic storage is 100% secure, we strive to use commercially reasonable means to protect your data.

6. Children’s Privacy

Relief Alliance does not knowingly collect or solicit personal information from individuals under the age of 13 without verified parental consent. If we learn that we have inadvertently collected such information, we will delete it promptly. Parents or guardians who believe their child may have submitted personal information should contact us at info@reliefalliance.org.

7. Cookies and Tracking Technologies

Our website may use cookies, pixel tags, and similar technologies to enhance your experience and track user engagement. These tools help us analyze site traffic, customize content, and improve functionality.

You can control cookie settings through your browser preferences. However, disabling cookies may affect site performance and accessibility to certain features.

8. External Links

Our website and communications may contain links to third-party websites. Relief Alliance is not responsible for the privacy practices, content, or policies of those external sites. We encourage users to review the privacy policies of any third-party services they visit.

9. Changes to This Policy

Relief Alliance reserves the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes are posted constitutes acceptance of the revised policy.

10. Contact Us

If you have questions, requests, or concerns related to this Privacy Policy or our data practices, please contact:

Relief Alliance
📧 info@reliefalliance.org
📞 603-918-3678

Thank you for being part of the Relief Alliance Family. We honor your trust, and we are committed to safeguarding your privacy as we work together to build stronger futures for American families.