Request Help from the
Relief Alliance

At Relief Alliance, we understand the challenges that families impacted by the immigration crisis are facing. No parent should have to struggle alone, and no child should ever go without. We are here to offer the support, resources, and compassion you need to get through this difficult time. If you or your family are in need of assistance, please don’t hesitate to reach out.

How We Can Help

Relief Alliance provides a wide range of services designed to address the immediate needs of families in crisis. Our assistance includes, but is not limited to:

Basic Needs Support

We provide food, clothing, hygiene products, and other essentials to help families meet their immediate needs.

Shelter and Housing Assistance

If you are in need of safe housing or emergency shelter, we can connect you with available resources.

Legal Assistance

We offer support and guidance for families navigating the complex immigration process.

Family Counseling and Support Services

We provide emotional support and counseling for families dealing with stress, trauma, and uncertainty.

Financial Support and Resources

Help with budgeting, financial planning, and connecting to community resources to ease financial burdens.

Who Can Apply for Assistance?

We are here for all American families impacted by the immigration crisis. If you are facing hardship or uncertainty due to immigration-related challenges, you may be eligible for support. Our goal is to provide relief to those who need it most—whether you are a mother, father, grandparent, or caregiver.

How to Request Assistance

If you need help, simply fill out the form below, and one of our team members will be in touch with you as soon as possible to discuss your needs. We understand how difficult it can be to ask for help, and we are here to support you every step of the way.

Please provide as much detail as you are comfortable with to help us assess your situation and offer the most appropriate support.

Once we receive your request, our team will:

  1. Review the details of your application and assess how we can best support your needs.
  2. Contact you to discuss your situation and begin providing the necessary resources and services.
  3. Work with you closely to ensure that you receive the assistance you need and connect you with any additional services available.

Terms and Conditions for Assistance

Introduction

The Relief Alliance is committed to providing support and relief to families impacted by the border crisis in the United States. Our Terms of Assistance outline the guidelines, responsibilities, and expectations for both BFRA and the individuals or families receiving aid. By accepting assistance from BFRA, recipients agree to abide by these terms.

Eligibility

  1. Residency Requirement: Assistance is available to families residing in U.S. border communities disproportionately affected by the immigration crisis.
  2. Demonstrated Need: Families must demonstrate financial hardship or other qualifying circumstances requiring relief, such as loss of income, housing instability, or immediate basic needs.
  3. Application Process:
    • Applicants must submit a completed assistance request form on our website at https://reliefalliance.org/request-assistance/.
    • Documentation supporting the need for assistance (e.g., proof of income, identification, or housing status) may be required.
  4. Review and Approval: All applications are subject to review by BFRA staff to ensure compliance with eligibility criteria. Approval is based on available resources and priority needs.

Scope of Assistance

  1. Types of Aid Provided:
    • Emergency food and clothing.
    • Temporary shelter assistance.
    • Financial aid for utilities or essential bills.
    • Access to community resources and partner programs.
    • Legal aid
    • Security aid
  2. Duration of Assistance: Aid is intended to provide short-term relief and may be time-limited based on resource availability.
  3. Limitations:
    • Assistance is non-transferable and may not be exchanged or sold.
    • BFRA does not guarantee ongoing or indefinite support.

Responsibilities of Recipients

  1. Accurate Information: Recipients must provide truthful and accurate information during the application process. Any falsification may result in denial or termination of assistance.
  2. Timely Communication: Recipients must notify BFRA promptly if their circumstances change (e.g., employment gain, relocation, or resolution of need).
  3. Participation in Follow-Up: BFRA may require periodic check-ins to evaluate the effectiveness of the assistance and ensure compliance with terms.

BFRA Commitments

  1. Confidentiality: BFRA will protect the privacy of all applicants and recipients. Personal information will only be used to determine eligibility and provide services.
  2. Fair Treatment: Assistance will be provided without discrimination based on race, ethnicity, gender, religion, or any other protected category.
  3. Transparency: BFRA will clearly communicate the terms, limitations, and duration of any assistance provided.

Termination of Assistance

  1. Non-Compliance: Assistance may be terminated if recipients:
    • Provide false or misleading information.
    • Misuse resources provided by BFRA.
    • Fail to adhere to these Terms of Assistance.
  2. Resource Limitations: BFRA reserves the right to discontinue assistance if resources become unavailable.

Grievance and Appeals Process

  1. Filing a Grievance: Recipients who feel they have been unfairly treated may submit a written grievance to BFRA within 30 days of the incident.
  2. Review Process:
    • BFRA will review grievances within 14 days of submission.
    • A response will be provided, including a decision or request for further information.
  3. Final Decision: All decisions made by BFRA regarding assistance and grievances are final.

Refund and Recovery Policy

  1. If we find that false or misleading information was submitted in the application for assistance, or if there were any changes in circumstances that we were not notified about, which could affect the approval status for assistance, we reserve the right to take corrective action. This includes the right to collect a refund, either full or partial, of any funds granted, as well as the right to recover any legal costs incurred during the recovery process.
  2. By submitting your application, you agree to this policy and acknowledge that your assistance may be subject to review if any discrepancies are found.

Amendments

BFRA reserves the right to amend these Terms of Assistance at any time. Changes will be reflected on our official website, https://reliefalliance.org/request-assistance.

Contact Information

Relief Alliance
3015 Mallory Circle, #1304
Kissimmee, FL 34747
Phone: 603-918-3678
Email: [email protected]
Website: www.reliefalliance.org

    Personal Information

    Residency and Family Information

    Assistance Needed and Income

    Type of Assistance Needed (check all that apply):

    Financial Situation and Additional Information

    How We Use Your Information

    At the Border Family Relief Alliance (BFRA), we are committed to protecting your privacy and ensuring your information is used responsibly. The information you provide on the Request for Assistance Form will only be used for the following purposes:

    1. Providing Tailored Assistance

    We use the information to understand your family’s specific needs and circumstances, ensuring we can deliver the most effective support possible.

    2. Communication

    Your contact details help us stay in touch, provide updates on your request, and inform you about additional resources or services that may be available to you.

    3. Eligibility Verification

    Certain data, such as proof of residency or financial need, is required to confirm your eligibility for our programs and ensure we allocate resources to those who need them most.

    4. Reporting and Accountability

    As a 501(c)(3) non-profit organization, BFRA must maintain detailed records for internal reporting and grant applications. This data helps us demonstrate the impact of our programs to donors and funding organizations. No personal details will be shared publicly or with third parties without your explicit consent.

    5. Program Improvement

    Demographic and feedback data allow us to identify trends, improve our programs, and better serve families in the future.

    6. Legal Compliance

    We may use the information to comply with federal or state reporting requirements related to non-profit operations and assistance programs.

    Your Privacy Matters

    We are committed to safeguarding your information. All data is stored securely and accessed only by authorized personnel involved in providing assistance or managing BFRA operations.

    If you have any questions or concerns about how your information is used, please contact us at:

    Phone: 603-918-3678
    Email: [email protected]

    Thank you for trusting us to support your family. We are here to help you every step of the way.

    IMPORTANT NOTES

    Privacy and Confidentiality

    To comply with ethical and legal standards, ensure:

    • All data collected is stored securely and only accessible to authorized personnel.
    • This is the ‘only’ form that gets emailed to [email protected]

    You Are Not Alone

    We are committed to providing a lifeline to families during times of crisis. Whether you need emergency support, resources for your children, legal guidance, or just someone to talk to, Relief Alliance is here for you. We believe in the strength of families, and we are honored to help you during this challenging time.

    If you’re ready to request assistance or need more information, please click the button below to get started.

    Contact Us for Assistance

    If you have questions about requesting help, please reach out