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Press Release

Latest News and Updates

JAN

2024

Relief Alliance Launches New Initiatives to Support American Families in Crisis

Relief Alliance Expands Its Support Programs to Provide Critical Housing Assistance, Legal Resources, and Mental Health Services for American Families facing hardship...

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Privacy Policy

Privacy Policy

Document updated: 01/20/2025

Introduction

Relief Alliance is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, and share your information when you interact with our website, donate, request assistance, or participate in our programs. By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

  • Personal Identification Information: Name, email address, phone number, mailing address, and other contact information.
  • Financial Information: Payment details (such as credit card information) when making donations or purchasing goods/services through our website.
  • Demographic Information: Age, gender, location, and other demographic data, as provided by you.
  • Other Information: Any other information you provide to us through forms, surveys, or requests for assistance.

2. How We Use Your Information

  • To Provide Services: To process your donations, requests for assistance, and provide you with the requested support.
  • To Improve Our Services: To enhance the experience of those who interact with us, including improving our website and services based on feedback.
  • To Communicate with You: To send you updates on our programs, events, and initiatives, including promotional emails or other communications relevant to Relief Alliance.
  • To Ensure Legal Compliance: To comply with applicable laws, regulations, and to ensure the security of our website and programs.

3. Sharing Your Information

  • Third-Party Service Providers: We may share your information with trusted third-party service providers who help us operate our website, process donations, or provide services related to our mission. These providers are obligated to use your information only to perform the services we have hired them for and are prohibited from using it for any other purpose.
  • Legal Obligations: We may share your information if required by law or in response to a legal request (such as a subpoena or court order).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction, but the new entity will be bound by this Privacy Policy.

4. Data Security

Relief Alliance takes the security of your personal information seriously. We use industry-standard security measures, including encryption, firewalls, and secure socket layer (SSL) technology, to protect your personal data. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Retention of Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When no longer necessary, we will securely dispose of or anonymize your data.

6. Your Rights and Choices

  • Access: Request access to the personal information we hold about you.
  • Update or Correct: Request that we update or correct any inaccuracies in your personal information.
  • Delete: Request that we delete your personal information, subject to any legal obligations we may have to retain certain data.
  • Opt-Out of Communications: You can opt out of receiving promotional emails from us by following the unsubscribe link provided in each email or by contacting us directly at [email protected].

7. Liability and Limitations

  • No Liability for Third-Party Actions: While we take reasonable precautions to protect your personal information, Relief Alliance is not liable for any unauthorized access to or misuse of your data caused by third parties or circumstances beyond our control.
  • Third-Party Links: Our website may contain links to third-party websites. These third-party sites are not operated by Relief Alliance, and we are not responsible for their content, privacy practices, or the collection of personal data.

8. Children's Privacy

Relief Alliance does not knowingly collect or solicit personal information from individuals under the age of 18. If we learn that we have inadvertently collected personal information from a child under the age of 18, we will take immediate steps to delete such information.

9. Changes to This Privacy Policy

Relief Alliance reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will update the "Last Updated" date at the bottom of this page. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.

10. Contact Information

Relief Alliance Kissimmee, FL Email: [email protected]
Raffle Terms & Conditions

Terms and Conditions for Raffle

Document updated: 01/20/2025

Introduction

Thank you for your interest in participating in the Relief Alliance Raffle. Your participation helps fund our mission to provide critical resources and support to families legally in the U.S. impacted by crisis. By entering the raffle, you agree to comply with the following Terms and Conditions. Please read them carefully before entering.

1. Eligibility

  • Age Requirement: You must be at least 18 years of age to enter the raffle. By entering, you confirm that you meet this requirement.
  • Residency: The raffle is open only to residents of the United States, excluding states where such raffles are prohibited by law. If you are unsure whether your state permits raffles, please review local laws or consult with an attorney.

2. How to Enter

  • Free Entry: Although we encourage you to support our cause through a donation, entry into the raffle is free. No donation is required to enter or win.
  • Donation: A minimum donation of $10 is requested to support our mission, but it is not mandatory to enter. Donations of any amount are greatly appreciated. All proceeds from donations go directly toward providing essential services to families legally in the U.S. in crisis.
  • Entry Submission: To enter the raffle, you must complete the entry form on our website. Each entry, whether via donation or free entry, counts as one entry into the raffle.

3. Prizes

  • Prize Description: The specific prizes for each raffle will be disclosed on the raffle page at the time of the event. Prizes are subject to availability and may be substituted at Relief Alliance’s discretion.
  • Prize Value: The approximate retail value of each prize will be provided on the raffle page. Relief Alliance makes no representation or warranty regarding the value, quality, or fitness of the prize.
  • Prize Notification: Winners will be notified via email within seven (7) days of the drawing. If the winner does not claim the prize within fourteen (14) days of notification, an alternate winner will be selected at Relief Alliance’s discretion.

4. Raffle Drawing

  • Drawing Date: The raffle drawing will take place on the specified date listed on the raffle page. All entries must be received before the drawing deadline to be considered eligible.
  • Odds of Winning: The odds of winning depend on the total number of eligible entries received. The more entries received, the lower the chances of winning for each individual entry.

5. Donations and Use of Funds

  • Use of Donations: All donations are processed through Relief Alliance and will be used to fund the organization’s programs, including providing food, shelter, legal assistance, and other resources to families legally in the U.S.impacted by the immigration crisis. While we strive to use donations for specific programs, Relief Alliance reserves the right to allocate funds to areas of greatest need at its discretion.
  • Tax Deductibility: Relief Alliance is a 501(c)(3) nonprofit organization, and donations made through the raffle are tax-deductible to the extent permitted by law. Donors will receive a receipt for tax purposes.

6. Refunds and Cancellations

  • Refund Policy: Donations are non-refundable, and entries are not refundable. Once a donation has been made, it is final.
  • Cancellation of Raffle: In the event of circumstances beyond Relief Alliance’s control, including technical failures or legal restrictions, the raffle may be canceled or suspended at Relief Alliance’s discretion.

7. Liability Disclaimer

  • Limitation of Liability: By entering the raffle, you agree to release, discharge, and hold harmless Relief Alliance, its officers, employees, volunteers, agents, and affiliates from any and all liability, injury, loss, or damage of any kind arising from or in connection with your participation in the raffle or the use of any prize.
  • No Guarantee of Prize: Relief Alliance makes no representations or warranties regarding the availability, quality, or safety of any prize. The prize is awarded “as is,” and the winner accepts it at their own risk.
  • Technical Issues: Relief Alliance is not responsible for any errors or technical failures related to the submission of entries, website issues, or any other technical malfunctions. Entries that are lost, delayed, or incorrectly submitted due to such issues will not be eligible.

8. Publicity

Consent to Use Name and Likeness: By entering the raffle, you consent to the use of your name, likeness, and photograph in any media for promotional purposes related to the raffle and Relief Alliance’s mission. This may include use on Relief Alliance’s website, social media channels, email communications, and other promotional materials, without further compensation.

9. General Terms

  • Right to Modify or Cancel: Relief Alliance reserves the right to modify, cancel, or suspend the raffle at any time, without notice, in the event of unforeseen circumstances or technical issues.
  • Governing Law: These Terms and Conditions are governed by the laws of the State of Florida, without regard to its conflict of law principles. Any disputes arising from the raffle shall be resolved exclusively in the appropriate courts located in Florida.
  • Entire Agreement: These Terms and Conditions represent the entire agreement between Relief Alliance and participants regarding the raffle. If any provision of these Terms and Conditions is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

10. Contact Information

Relief Alliance
Kissimmee, FL
Email: [email protected]

By entering the raffle, you acknowledge that you have read, understood, and agree to these Terms and Conditions.

Donation Terms & Conditions

Relief Alliance Terms and Conditions for Donors

Document updated: 01/20/2025

Introduction

Thank you for choosing to support Relief Alliance. By making a donation to Relief Alliance, you are contributing to our mission of providing essential resources and services to families legally in the U.S. impacted by crisis. These Terms and Conditions govern the use of our donation services and set forth the terms under which donations are processed. By donating, you agree to abide by these terms.

1. Donation Purpose

All donations made to Relief Alliance are intended to support our mission, including providing food, shelter, legal support, counseling, and other services to families in crisis. While we will make every effort to apply your donation as per the designated campaign or purpose, Relief Alliance retains the right to reallocate donations to areas of greatest need if necessary.

2. Donation Process

  • Methods of Payment: Donations can be made through various payment methods available on our website, including credit card, debit card, and other supported payment systems. By providing your payment information, you consent to the processing of your donation.
  • Amount and Frequency: You can make a one-time donation or set up a recurring donation. By setting up a recurring donation, you authorize Relief Alliance to charge the provided payment method on a regular basis. You can modify or cancel recurring donations at any time by contacting us or through your account settings.
  • Currency: All donations will be processed in the currency stated on the website at the time of donation. Relief Alliance does not accept responsibility for any exchange rate discrepancies.

3. Refunds and Cancellations

  • Refund Policy: Donations are generally non-refundable. However, in certain circumstances, such as an error in processing or an accidental donation, Relief Alliance may, at its sole discretion, issue a refund. To request a refund, please contact us within 30 days of making your donation.
  • Cancellations: You can cancel any recurring donation at any time. Cancellations will be effective for the next billing cycle. Please allow up to 7 days for cancellation to be processed.

4. Tax Deductibility

Relief Alliance is a 501(c)(3) nonprofit organization, and donations made to us are tax-deductible to the extent permitted by law. You will receive a receipt for your donation, which you can use for tax purposes. It is your responsibility to consult a tax advisor for specific advice regarding tax deductions.

5. Use of Donations

Donations made to Relief Alliance will be used to support our programs and services as outlined in our mission. While we strive to direct funds to specific programs or campaigns as requested by donors, donations may be used where they are most needed, in the discretion of Relief Alliance.

6. Data Privacy and Security

  • Privacy: Relief Alliance is committed to protecting your privacy and safeguarding your personal information. By donating, you consent to the collection, use, and storage of your personal data as described in our Privacy Policy. We will not sell, rent, or share your information with third parties, except where necessary to process your donation or as required by law.
  • Security: We take reasonable measures to protect the security of your donation. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

7. Limitation of Liability

Relief Alliance shall not be held liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from or in connection with your donation or the use of our website, including but not limited to any error in processing donations, the use of funds, or any technical issues.

By donating to Relief Alliance, you agree to hold Relief Alliance, its officers, employees, agents, and affiliates harmless from any claims, damages, or liabilities arising from your donation.

8. Modifications to Terms and Conditions

Relief Alliance reserves the right to modify, amend, or update these Terms and Conditions at any time, without prior notice. Any changes will be posted on our website, and your continued use of our donation services after such changes are posted constitutes your acceptance of the modified Terms and Conditions.

9. Contact Information

Relief Alliance
Kissimmee, FL 34747
Phone: 603-918-3678
Email: [email protected]

By making a donation, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them.

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